Shipping policy
Welcome to HONG KONG MIKA TECHNICAL SERVICES CO LIMITED. To ensure you have an excellent shopping experience, please carefully read our shipping policy. This policy outlines the shipping methods, partner shipping companies, and corresponding prices for different regions.
Our Shipping Policy
We are committed to providing reliable and efficient shipping services to our customers. Our shipping partners are carefully selected to ensure timely delivery and excellent customer service. Here's how we manage shipping in different regions:
South America
- Shipping Partner: DHL (DHL Express)
- Shipping Fee: $25 per 100 lbs
- Estimated Delivery Time: 5-10 business days
North America
- Shipping Partner:FedEx (Federal Express)
- Shipping Fee: $10 per 100 lbs
- Estimated Delivery Time: 3-7 business days
Europe
- Shipping Partner: TNT (TNT Express)
- Shipping Fee: $15 per 100 lbs
- Estimated Delivery Time: 5-10 business days
Special Notes
1. Delivery Time: The estimated delivery times are for reference only. Actual times may vary depending on the destination, customs processing speed, and other factors.
2. Duties and Taxes: The destination country may impose duties or other fees on the package, which customers are responsible for.
3. Package Tracking: We provide package tracking services. You can track your package in real-time through the shipping company's website or the tracking link we provide.
4. Loss or Damage: If the package is lost or damaged during shipping, please contact us immediately. We will assist you in resolving the issue with the shipping company.
5. Address Changes: Please ensure that the correct delivery address is provided before order confirmation. If you need to change the address, contact us before the package is shipped. The address cannot be changed after shipping.
Contact Us
If you have any questions or special requests regarding shipping, please contact us through the following methods:
- Email: [email protected]
- Customer Service Hotline: 852-61021184
- Online Customer Service: The online chat window in the bottom right corner of the website
Thank you for your understanding and support. We wish you a pleasant shopping experience!
HONG KONG MIKA TECHNICAL SERVICES CO LIMITED Team
(We will notify and update the content and prices of this shipping policy in advance if there are any changes. Please stay updated by visiting our website.)